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Privacy Policy

Eggman LLC

Last Revised: October 2026

1. Overview

Eggman LLC ("Eggman," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have when you use EggmanATX.com, our online ordering site, the Eggman app, our rewards program, our text and email messages, our careers page, and our social media pages (together, the "Services"). By using the Services, you agree to this Policy and to our Terms of Service.

2. Information We Collect

Information you give us

  • Contact and account details: name, email address, phone number, and birthdate (for your birthday reward) when you create an account, join our rewards program, sign up for email or text messages, or contact us.

  • Order information: items ordered, pickup location, order history, and preferences. Payments are processed by Square or the platform you order through.

  • Rewards activity: points earned, rewards redeemed, and program participation.

  • Communications: messages, feedback, reviews, and anything else you send us.

  • Photos and posts: content you share with us or post by tagging @eggmanatx or using our hashtags (see Section 6).

  • Job applications: resume, work history, contact details, and other information you submit through our careers page and 3rd party job application platform.

Information collected automatically

  • Device and usage data: IP address, browser and device type, pages viewed, links clicked, referring pages, and the date and time of your visit.

  • App data: device identifiers, app activity, push notification settings, and, if you permit it, location information to help find your nearest Eggman.

  • Cookies and pixels: we and our partners use cookies, pixels, and similar technologies to run the Services, measure performance, and show relevant ads (see Section 5).

Information from third parties

We may receive information about your orders from third parties when you order Eggman through them, and from our app and ordering providers. We may also receive information from social media platforms when you interact with us.

3. How We Use Your Information

We use your information to:

  • take, prepare, and fulfill your orders and send order updates;

  • create and manage your account and the rewards program, including points, birthday rewards, and early access;

  • send marketing emails, text messages, and app notifications, where you have opted in;

  • show you Eggman ads on other websites and apps, and measure how well they work;

  • understand how people use the Services and improve our menu, locations, and customer experience;

  • respond to your questions, feedback, and requests;

  • review and process job applications;

  • protect against fraud, abuse, and security threats;

  • comply with legal obligations and enforce our Terms.

4. How We Share Information

We do not sell your personal information for money. We share information in these ways:

  • Service providers. Companies that help us run our business. They may use your information only to provide services to us.

  • Ordering and delivery partners. If you order through 3rd party delivery platforms the information you give those platforms is handled under their own privacy policies. We receive order details needed to prepare your food.

  • Advertising and social platforms. Meta (Facebook and Instagram) and TikTok, through ad pixels, as described in Section 5. This may count as "sharing" or "targeted advertising" under some state privacy laws.

  • Legal and safety. When we believe disclosure is required by law, subpoena, or legal process, or is needed to protect the rights, property, or safety of Eggman, our customers, or others.

  • Business changes. If Eggman is involved in a merger, acquisition, financing, franchise transaction, or sale of assets, your information may be transferred as part of that deal.

  • With your consent or at your direction.

Text messaging. We do not share mobile phone numbers or text-message opt-in data with third parties or affiliates for their own marketing or promotional purposes. Information is shared only with service providers, such as Square, that help us send our messages.

5. Cookies, Pixels, and Advertising

We use cookies and similar technologies on our website and ordering pages. They help the Services function, remember your preferences, and understand site traffic. We also use:

  • Google Analytics to learn how visitors use our site;

  • Meta Pixel and TikTok Pixel to measure ad performance and to show Eggman ads to people who visited our site or app (retargeting).

These tools collect information such as pages viewed, items added to cart, and device identifiers, and share it with the platform that provides the tool.

Your choices:

  • Adjust cookie settings in your browser or device, or use the Google Analytics opt-out add-on (tools.google.com/dlpage/gaoptout).

  • Opt out of personalized ads in your Meta (Facebook and Instagram) and TikTok account ad settings.

  • Opt out of interest-based advertising across many companies at optout.aboutads.info or optout.networkadvertising.org.

  • Where required by law, we will honor opt-out preference signals such as Global Privacy Control.

Blocking cookies may limit some features of the Services.

6. Customer Photos, Reviews, and Tagged Posts

We may reshare your photos, reviews, and tagged posts, along with your name or social handle, on our website, social media, and marketing materials as customer testimonials. Content you post publicly can be seen by anyone, and we can't control how others use it. To have your content removed from our website or channels, contact us using the information in Section 12.

7. Your Choices

  • Emails: click "unsubscribe" at the bottom of any marketing email.

  • Text messages: reply STOP to any text to opt out. Reply HELP for help. Message and data rates may apply, and message frequency varies.

  • App notifications: turn off push notifications in your device settings.

  • Location: turn off location access in your device settings.

  • Account and data requests: you may ask us to access, correct, or delete your information (see Section 8).

If you opt out of marketing, we may still send you order-related and account messages.

8. Your Privacy Rights

Depending on where you live, including under the Texas Data Privacy and Security Act, you may have the right to:

  • know whether we process your personal information and access it;

  • correct inaccuracies in your information;

  • delete your personal information;

  • obtain a copy of your information in a portable format;

  • opt out of targeted advertising, the sale of personal information, and certain profiling.

To make a request, email us at the address in Section 12. We may need to verify your identity first. We will respond within the time required by law, generally 45 days. If we deny your request, you may appeal by replying to our decision, and we will respond to the appeal within the time required by law. You may also contact the Texas Attorney General if you are unsatisfied with the outcome.

We will not treat you differently for exercising your privacy rights.

9. How Long We Keep Information

We keep personal information for as long as needed to provide the Services, run the rewards program, meet legal, tax, and accounting requirements, resolve disputes, and enforce our agreements. When we no longer need it, we delete or de-identify it. Job application information is retained as permitted by applicable law and our hiring practices.

10. Security

We use reasonable administrative, technical, and physical safeguards, and we rely on trusted providers such as Square for payment security. No system is completely secure, so we can't guarantee the security of your information. Please protect your account login.

11. Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has given us personal information, contact us and we will delete it.

12. Contact Us and Changes

We may update this Privacy Policy from time to time. When we do, we will post the updated version here and change the effective date. If changes are significant, we will give additional notice where required by law.

Third-party sites and services linked from the Services, have their own privacy policies, and we are not responsible for their practices.

For privacy questions, requests, or content removal, contact us.

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